So I've been playing "Need For Speed: The Run" on the X Box, but unfortunately there is a bug which crops up about half way through the game. The bug corrupts some graphics on the screen making it almost impossible to get past a certain sequence.

Having tried the EA support forum, I followed the advice on the website and entered the on-line chat area.

After a wait of about 15 minutes, this is the conversation I had...

Abhishek:
Thanks for contacting EA Help! My name is Abhishek how may I help you?